With the news that an Unleashed, a national chain owned by Petco, will be coming to H Street NE, Metro Mutts wants its customers’ feedback on what shopping local means to them. Ultimately, Metro Mutts knows that Unleashed will be a new level of competition. But that will not stop them from doing what they can to serve their customers in the best ways possible. And they want your feedback and thoughts in a simple survey.
In an email last week, they explained, “We’d be lying if we said we weren’t worried about the competition we’ll be facing with Unleashed so nearby. Rather than sit around fretting, we decided we’d come right out and ask you some questions that will help us better understand what matters most to you when you are choosing where to shop and get services for your pets.”
So please take a few minutes to complete this survey. It is completely anonymous and their goal is to be the BEST pet supply and pet services business in the neighborhood. “If there are things that we can do to keep you coming to Metro Mutts –even when you have an equally convenient choice– we want to know. We want to keep being your go-to place for the mutts and meows in your life.”